FREE SHIPPING in the US for all orders over $25

Shipping & Return Policies

Shipping, Fulfillment & Return Policies:
Please allow for at least two business days for your order to be processed.  Please note that if you choose a shipping method that says it will get there in a certain number of days (e.g. priority mail), that we still need the time mentioned above to prepare your package to get to the shipper.  Additionally, currently package delivery is regularly running behind so mail and packages are being delivered later than usual and cannot be guaranteed to meet any specific time frame.


Return Policies:
If you experience a problem with any of our products, please let us know by emailing us at tsronline@thesteepingroom.com.  We're happy to make it right for you.